Hello There,
We want you to love your wipes as much as we do, but we get it—sometimes things don't quite click. No worries, though! Our return policy is here to make the process as smooth as a fresh wipe.
Returns and Exchanges Made Easy:
We welcome returns within 30 days of your purchase. Whether you changed your mind or your pet mistook them for toys, we've got you covered.
To be eligible for a return or exchange, your wipes prefer to be in the same condition you received them, and in their original packaging. We understand life happens, and we're here to find the best solution for you.
How to Make the Magic Happen:
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Get in Touch: Reach out to our Support team at hello@wipesupreme.com. Share your order number, tell us about the item(s) you want to return, and spill the beans on why. We're all ears!
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Return Shipping Label: Our team will guide you through the return process and provide you with a return shipping label. Stick it on, send it back—easy peasy!
Refunds – The Sweet Stuff:
Once your return packages back to us and we've given it the once-over, we'll shoot you an email to let you know the scoop. If all's good, your refund will pirouette back to your original payment method, bringing joy and happiness with it.
Remember, we're here for you, and our goal is to make your Wipesupreme experience top-notch. So, go ahead, make a return, and let's keep things supremely awesome!
Cheers to clean adventures!
Wipesupreme Team